Service warranty

CLEAR COVERAGE. A CLEAR NEXT STEP.

Understand how TEXET’s 30-day limited service warranty and manufacturer parts coverage work, including what happens if a part needs replacing after the first 30 days.

VIEW COVERAGE

COMPATIBLE MEMORY

CAREFUL INSTALLATION

VERIFIED RESULTS

COVERED WITH CONFIDENCE

Understand your coverage

Workmanship and parts have different coverage. Your service report records the work and the applicable terms.

TEXET WORKMANSHIP WARRANTY

Covers warranty-related service labor

Service performed by TEXET technicians

Related installation or replacement work

Support if any issues arise from our work

MANUFACTURER PARTS WARRANTY

Separate manufacturer warranty

Term varies by manufacturer

Eligible hardware defects

Manufacturer approval required

30 DAYS AND BEYOND

What happens if a part needs replacing?

The cause of the issue and the time since service determine which coverage applies.

Within the first 30 days

If the cause is warranty-related, the associated installation or replacement labor is included.

After the first 30 days

A manufacturer’s parts warranty may continue. A new on-site visit and labor are charged separately.

Start with your service report

Tell us what happened, when it started and which serviced device is affected. We review the next step.

SERVICE PROCESS

From concern to a clear next step

Share your service details and symptoms. We review the issue and explain the applicable next step.

01

CONTACT US

Share the service report, device and the symptoms you are seeing.

02

REVIEW

We review whether the cause is related to the original service.

03

EXPLAIN

We explain the coverage or charges that apply before further work.

04

RESOLVE

Agree the next action and document any completed work.

FREQUENTLY ASKED QUESTIONS

Warranty questions

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

Does a parts warranty include a new service visit?

During the first 30 days, related installation or replacement labor is included if the cause is warranty-related. After that period, manufacturer parts coverage may continue, but new on-site labor is charged separately.

LET’S MAKE IT HAPPEN

Need warranty help?

Share the service date, the device and the symptoms you are seeing. Your service report helps us review the original work.

Fast turnaround

Professional care

Trusted by Texans

Call us: (512) xxx xx xx

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.

Service warranty

CLEAR COVERAGE. A CLEAR NEXT STEP.

Understand how TEXET’s 30-day limited service warranty and manufacturer parts coverage work, including what happens if a part needs replacing after the first 30 days.

VIEW COVERAGE

COVERED WITH CONFIDENCE

Understand your coverage

Workmanship and parts have different coverage. Your service report records the work and the applicable terms.

TEXET WORKMANSHIP WARRANTY

Covers warranty-related service labor

Service performed by TEXET technicians

Related installation or replacement work

Support if any issues arise from our work

MANUFACTURER PARTS WARRANTY

Separate manufacturer warranty

Term varies by manufacturer

Eligible hardware defects

Manufacturer approval required

30 DAYS AND BEYOND

What happens if a part needs replacing?

The cause of the issue and the time since service determine which coverage applies.

Within the first 30 days

If the cause is warranty-related, the associated installation or replacement labor is included.

After the first 30 days

A manufacturer’s parts warranty may continue. A new on-site visit and labor are charged separately.

Start with your service report

Tell us what happened, when it started and which serviced device is affected. We review the next step.

SERVICE PROCESS

From concern to a clear next step

Share your service details and symptoms. We review the issue and explain the applicable next step.

01

CONTACT US

Share the service report, device and the symptoms you are seeing.

02

REVIEW

We review whether the cause is related to the original service.

03

EXPLAIN

We explain the coverage or charges that apply before further work.

04

RESOLVE

Agree the next action and document any completed work.

FREQUENTLY ASKED QUESTIONS

Warranty questions

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

Does a parts warranty include a new service visit?

During the first 30 days, related installation or replacement labor is included if the cause is warranty-related. After that period, manufacturer parts coverage may continue, but new on-site labor is charged separately.

LET’S MAKE IT HAPPEN

Need warranty help?

Share the service date, the device and the symptoms you are seeing. Your service report helps us review the original work.

Fast turnaround

Professional care

Trusted by Texans

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

Prefer to call?

(512) xxx xx xx

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.

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Austin, TX

Service warranty

CLEAR COVERAGE. A CLEAR NEXT STEP.

Understand how TEXET’s 30-day limited service warranty and manufacturer parts coverage work, including what happens if a part needs replacing after the first 30 days.

VIEW COVERAGE

COVERED WITH CONFIDENCE

Understand your coverage

Workmanship and parts have different coverage. Your service report records the work and the applicable terms.

TEXET WORKMANSHIP WARRANTY

Covers warranty-related service labor

Service performed by TEXET technicians

Related installation or replacement work

Support if any issues arise from our work

MANUFACTURER PARTS WARRANTY

Separate manufacturer warranty

Term varies by manufacturer

Eligible hardware defects

Manufacturer approval required

30 DAYS AND BEYOND

What happens if a part needs replacing?

The cause of the issue and the time since service determine which coverage applies.

Within the first 30 days

If the cause is warranty-related, the associated installation or replacement labor is included.

After the first 30 days

A manufacturer’s parts warranty may continue. A new on-site visit and labor are charged separately.

Start with your service report

Tell us what happened, when it started and which serviced device is affected. We review the next step.

SERVICE PROCESS

From concern to a clear next step

Share your service details and symptoms. We review the issue and explain the applicable next step.

01

TELL US

Share your device, the problem or goal, and your location.

02

CONFIRM

Confirm the scope, pricing, any required parts and the visit details.

03

SERVICE

We carry out the work you approved with care for your device and space.

04

CHECK & HAND OVER

Review the relevant checks, remaining issues and digital service report.

FREQUENTLY ASKED QUESTIONS

Warranty questions

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

Does a parts warranty include a new service visit?

During the first 30 days, related installation or replacement labor is included if the cause is warranty-related. After that period, manufacturer parts coverage may continue, but new on-site labor is charged separately.

LET’S MAKE IT HAPPEN

Need warranty help?

Share the service date, the device and the symptoms you are seeing. Your service report helps us review the original work.

Fast turnaround

Professional care

Trusted by Texans

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

Prefer to call?

(512) xxx xx xx

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.