Questions?Start here.

PRACTICAL ANSWERS BEFORE AND AFTER YOUR VISIT.

Find answers about TEXET visits, pricing, parts, privacy, service results and warranty. Each service page also has answers specific to that job.

CHOOSE A TOPIC

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Booking · pricing · parts · privacy · warranty · results

BOOKING & VISITS

PRICING & APPROVAL

DEVICES & PARTS

PRIVACY & PREPARATION

WARRANTY & FOLLOW-UP

RESULTS & SEPARATE SERVICES

HELP & INFORMATION

Booking & visits

How do I request a service?

Use Request Service to describe your device, the problem or goal, your location and a preferred time. We confirm the scope, pricing and visit details before work begins.

Which areas do you serve?

Austin, Cedar Park, Leander, Round Rock, Pflugerville, Hutto and Georgetown. Tell us your location so we can confirm visit availability.

Can I request a specific time?

Share your preferred date and time when requesting service. We confirm availability and arrival details before booking; sending a request does not reserve a time.

HELP & INFORMATION

Pricing & approval

How is the service priced?

Some services have a fixed price, repairs and certain troubleshooting services are hourly, and larger or variable jobs require a quote. The service page explains the pricing basis and whether parts are separate.

Will you add work without asking?

The agreed scope and pricing are explained before work. Any proposed parts or separate work are discussed with you before proceeding.

How much does data migration cost?

The current transfer tiers are: up to 120 GB $99; over 120–250 GB $129; over 250–512 GB $159; over 512 GB–1 TB $189; over 1–2 TB $210; over 2 and under 3 TB $240. We confirm the measured volume and scope before work.

HELP & INFORMATION

Devices & parts

Can every laptop be upgraded?

No. Some laptops have soldered memory or other limits. We check the exact model, supported components and access before recommending an upgrade.

Are replacement parts included in the price?

For hardware installation services, the stated labor price is separate from components. Compatible parts and their cost are confirmed before fitting. Check the specific service page for its scope.

Should I repair or replace my computer?

The fault, condition, compatibility and expected cost guide the recommendation. We explain the practical options before you decide.

HELP & INFORMATION

Privacy & preparation

Will you need access to my files?

We explain the access needed for the approved work. You control sign-in, and any file handling or backup needs are discussed before changes.

Should I back up before service?

Discuss your current backup and any important files before work. A separate backup, data migration or data recovery task is not automatically included in every service.

Do you record the visit?

We do not make video recordings during the service visit. Access to your device is limited to the work you approve.

HELP & INFORMATION

Warranty & follow-up

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

HELP & INFORMATION

Results & separate services

What do I receive after service?

A digital service report records the agreed work, relevant findings and checks, and any remaining issues or recommendations.

Does an SSD replacement include moving my data?

No. Data Migration is a separate service. We agree the transfer scope, source and destination, and volume-based price before copying data.

Is remote help available?

The service catalog includes remote computer support and hardware or accessories consultations. The listed online rate is $69 per 30 minutes. We confirm whether your issue can be handled remotely.

LET’S MAKE IT HAPPEN

Still have a question?

Tell us what you need to know. Include your device and the service you are considering so we can give you a useful answer.

Fast turnaround

Professional care

Trusted by Texans

Call us: (512) xxx xx xx

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.

Questions?Start here.

PRACTICAL ANSWERS BEFORE AND AFTER YOUR VISIT.

Find answers about TEXET visits, pricing, parts, privacy, service results and warranty. Each service page also has answers specific to that job.

CHOOSE A TOPIC

BROWSE THE ANSWERS

Choose a topic

Booking · pricing · parts · privacy · warranty · results

BOOKING & VISITS

PRICING & APPROVAL

DEVICES & PARTS

PRIVACY & PREPARATION

WARRANTY & FOLLOW-UP

RESULTS & SEPARATE SERVICES

HELP & INFORMATION

Booking & visits

How do I request a service?

Use Request Service to describe your device, the problem or goal, your location and a preferred time. We confirm the scope, pricing and visit details before work begins.

Which areas do you serve?

Austin, Cedar Park, Leander, Round Rock, Pflugerville, Hutto and Georgetown. Tell us your location so we can confirm visit availability.

Can I request a specific time?

Share your preferred date and time when requesting service. We confirm availability and arrival details before booking; sending a request does not reserve a time.

HELP & INFORMATION

Pricing & approval

How is the service priced?

Some services have a fixed price, repairs and certain troubleshooting services are hourly, and larger or variable jobs require a quote. The service page explains the pricing basis and whether parts are separate.

Will you add work without asking?

The agreed scope and pricing are explained before work. Any proposed parts or separate work are discussed with you before proceeding.

How much does data migration cost?

The current transfer tiers are: up to 120 GB $99; over 120–250 GB $129; over 250–512 GB $159; over 512 GB–1 TB $189; over 1–2 TB $210; over 2 and under 3 TB $240. We confirm the measured volume and scope before work.

HELP & INFORMATION

Devices & parts

Can every laptop be upgraded?

No. Some laptops have soldered memory or other limits. We check the exact model, supported components and access before recommending an upgrade.

Are replacement parts included in the price?

For hardware installation services, the stated labor price is separate from components. Compatible parts and their cost are confirmed before fitting. Check the specific service page for its scope.

Should I repair or replace my computer?

The fault, condition, compatibility and expected cost guide the recommendation. We explain the practical options before you decide.

HELP & INFORMATION

Privacy & preparation

Will you need access to my files?

We explain the access needed for the approved work. You control sign-in, and any file handling or backup needs are discussed before changes.

Should I back up before service?

Discuss your current backup and any important files before work. A separate backup, data migration or data recovery task is not automatically included in every service.

Do you record the visit?

We do not make video recordings during the service visit. Access to your device is limited to the work you approve.

HELP & INFORMATION

Warranty & follow-up

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

HELP & INFORMATION

Results & separate services

What do I receive after service?

A digital service report records the agreed work, relevant findings and checks, and any remaining issues or recommendations.

Does an SSD replacement include moving my data?

No. Data Migration is a separate service. We agree the transfer scope, source and destination, and volume-based price before copying data.

Is remote help available?

The service catalog includes remote computer support and hardware or accessories consultations. The listed online rate is $69 per 30 minutes. We confirm whether your issue can be handled remotely.

LET’S MAKE IT HAPPEN

Still have a question?

Tell us what you need to know. Include your device and the service you are considering so we can give you a useful answer.

Fast turnaround

Professional care

Trusted by Texans

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

Prefer to call?

(512) xxx xx xx

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.

Computer services for home and business in Greater Austin

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Austin, TX

Questions?Start here.

PRACTICAL ANSWERS BEFORE AND AFTER YOUR VISIT.

Find answers about TEXET visits, pricing, parts, privacy, service results and warranty. Each service page also has answers specific to that job.

CHOOSE A TOPIC

BROWSE THE ANSWERS

Choose a topic

Booking · pricing · parts · privacy · warranty · results

BOOKING & VISITS

PRICING & APPROVAL

DEVICES & PARTS

PRIVACY & PREPARATION

WARRANTY & FOLLOW-UP

RESULTS & SEPARATE SERVICES

HELP & INFORMATION

Booking & visits

How do I request a service?

Use Request Service to describe your device, the problem or goal, your location and a preferred time. We confirm the scope, pricing and visit details before work begins.

Which areas do you serve?

Austin, Cedar Park, Leander, Round Rock, Pflugerville, Hutto and Georgetown. Tell us your location so we can confirm visit availability.

Can I request a specific time?

Share your preferred date and time when requesting service. We confirm availability and arrival details before booking; sending a request does not reserve a time.

HELP & INFORMATION

Pricing & approval

How is the service priced?

Some services have a fixed price, repairs and certain troubleshooting services are hourly, and larger or variable jobs require a quote. The service page explains the pricing basis and whether parts are separate.

Will you add work without asking?

The agreed scope and pricing are explained before work. Any proposed parts or separate work are discussed with you before proceeding.

How much does data migration cost?

The current transfer tiers are: up to 120 GB $99; over 120–250 GB $129; over 250–512 GB $159; over 512 GB–1 TB $189; over 1–2 TB $210; over 2 and under 3 TB $240. We confirm the measured volume and scope before work.

HELP & INFORMATION

Devices & parts

Can every laptop be upgraded?

No. Some laptops have soldered memory or other limits. We check the exact model, supported components and access before recommending an upgrade.

Are replacement parts included in the price?

For hardware installation services, the stated labor price is separate from components. Compatible parts and their cost are confirmed before fitting. Check the specific service page for its scope.

Should I repair or replace my computer?

The fault, condition, compatibility and expected cost guide the recommendation. We explain the practical options before you decide.

HELP & INFORMATION

Privacy & preparation

Will you need access to my files?

We explain the access needed for the approved work. You control sign-in, and any file handling or backup needs are discussed before changes.

Should I back up before service?

Discuss your current backup and any important files before work. A separate backup, data migration or data recovery task is not automatically included in every service.

Do you record the visit?

We do not make video recordings during the service visit. Access to your device is limited to the work you approve.

HELP & INFORMATION

Warranty & follow-up

What warranty applies?

TEXET has a 30-day limited service warranty. If the cause is warranty-related, associated installation or replacement labor is included during that period. Parts follow the manufacturer’s terms.

What changes after 30 days?

The manufacturer’s warranty on a part may continue, but a new on-site visit and labor are charged separately after the first 30 days.

How do I ask for warranty help?

Share the service report, the serviced device and the symptoms you are seeing. We review whether the cause is related to the original work and explain the next step.

HELP & INFORMATION

Results & separate services

What do I receive after service?

A digital service report records the agreed work, relevant findings and checks, and any remaining issues or recommendations.

Does an SSD replacement include moving my data?

No. Data Migration is a separate service. We agree the transfer scope, source and destination, and volume-based price before copying data.

Is remote help available?

The service catalog includes remote computer support and hardware or accessories consultations. The listed online rate is $69 per 30 minutes. We confirm whether your issue can be handled remotely.

LET’S MAKE IT HAPPEN

Still have a question?

Tell us what you need to know. Include your device and the service you are considering so we can give you a useful answer.

Fast turnaround

Professional care

Trusted by Texans

REQUEST SERVICE

We are online

TEXET AgentWhat do you need help with at home? Tell us about your device and what you would like to fix or set up.

Prefer to call?

(512) xxx xx xx

By submitting this request, you agree to the TEXET AI assisted support, Terms of Service and Privacy Policy.