Privacy Policy

TEXET is a CQUARED LLC company providing computer services in Greater Austin. This notice describes information connected with website enquiries, service requests, approved work and follow-up support.

Effective date: to be confirmed before publication.

You may provide your name, contact details, service address, preferred visit time and information about your device or the help you need. A request may also include messages, photographs and other details you choose to share.

Please share only information relevant to the service. Do not send passwords, recovery codes, full payment-card details or unrelated sensitive files through the request form.

Service records may include the agreed scope, pricing, approvals, relevant findings, work performed and the digital service report.

Access to a device or files is discussed before the agreed work. You control sign-in. Any file handling, backup or migration needs are agreed before changes. Device contents and service records are different: an enquiry is not permission to copy all your files.

Information connected with a request is used to understand the issue, respond to questions, confirm availability, agree the scope and pricing, carry out approved work and provide the service report.

It may also be needed to handle warranty follow-up, maintain business records, protect the service against misuse and meet applicable legal obligations.

The planned Request Service assistant helps collect device details and understand the support you need. Avoid including passwords or unrelated personal information in the conversation.

An assistant conversation does not, by itself, confirm a booking, final diagnosis or approved price. The service scope and visit details are confirmed before work begins.

AI provider, processing locations and message-retention settings: to be confirmed before launch.

We use service providers for website hosting and security, AI-assisted customer support, address verification, appointment scheduling, and customer communications. Depending on their role, they process relevant contact details, service addresses, appointment details, request messages or technical usage data. Personal calendar event details are not disclosed to website visitors.

We use Google Maps Platform to verify service addresses and calculate routes and travel distances for service visits. For these checks and calculations, we send the service address and, where needed, the trip starting address to Google. These requests do not include your name, phone number, email address, chat messages or visit preferences.

Google processes this information under the Google Privacy Policy.

Cookie, analytics and consent settings have not yet been finalised for this pre-production website.

Before live requests are accepted, this section will describe the cookies and usage data actually collected, their purposes and the choices available to visitors.

The published policy will explain how long enquiry messages, service reports and other business records are kept, and how retention differs from any temporary handling of device files.

Retention periods, deletion procedures and safeguards: to be confirmed before publication. No website or storage method can guarantee absolute security.

You can ask about information associated with your service request, request a correction or ask for information to be deleted. Any applicable legal rights and permitted exceptions will be explained in the published policy.

Please provide enough information to identify the relevant request. Do not send identity documents unless a suitable verification method has first been agreed.

Privacy contact email: to be confirmed.

This notice will be updated when relevant practices change. The effective date will identify the published version. Before publication, confirm the legal operator, contact details, actual providers, retention periods and applicable privacy-request process.